Evaluating and documenting maximum capacity
The American Bookbinders Museum (ABM) is a small, open-plan museum open to the public Tuesday – Saturday from 10am – 4pm. The public area is all on the ground floor; a primary exhibit area of roughly 2500 square feet with 20’ ceilings; there is an additional gallery space of roughly 250 square feet with 10’ ceilings. Private administration area on the mezzanine above the gallery includes the office, which is open to the exhibit floor below, and an enclosed, environmentally controlled collection storage room. There are four individual restrooms (two are wheelchair accessible). The normal capacity is 112 persons including staff. Under Pandemic conditions we will cap the total occupancy of the entire museum at 28 persons including staff. Pre-Pandemic our typical visitorship was between 10-20 persons a day, with an average visit duration of 1 1/2 hours in the course of a 6-hour business day.
Aside from restrooms, the one “closed” space in the public area is the gallery, has two large doorways. In addition to keeping the doors open to increase airflow throughout the room, we will cap occupancy in the gallery to 3 persons (or 4 persons, if a household group of 2 is visiting together). Signage will state the capacity of the room.
Upstairs, the office is open to the museum floor. There is a collection storage room which is climate-controlled with its own HVAC for the protection of the materials stored there.
ABM Social Distancing Protocol will be posted will be posted at the entrance (Clementina Street) to the museum.
Signage from the Covid Outreach Toolkit targeting the public (Masks Required, Social Distancing, Hand-washing) will be posted on the door at the Clementina Street entrance and Folsom Street exit. These posters are multi-lingual (English, Spanish, Chinese, and Filipino) . Additional reminders for masks and 6ft social distancing will be posted inside the entry (next to a dispenser for hand sanitizer) and on the admissions desk (see floorplan, attached).
Signage for handwashing, and for closing the toilet lid before flushing to reduce aerosolization of bacteria/viruses, will be in each bathroom by the sink/mirror.
In the administration area signage will remind personnel of mask requirement and social distancing, particularly on the stairway, which is the only means of access to the office.
Ensuring personnel and patrons wear face coverings at all times, unless specifically exempted from doing so
All personnel are required to wear face masks at all times (except when eating or drinking). We provide disposable face masks to all personnel, but they are permitted to wear their own cloth masks, so long as the masks are laundered after each use. If an employee arrives for work without a mask one will be provided to them. Currently we have no staff with medical conditions which exempt them from mask rules. Any vendors or service persons on site will be required to adhere to the mask requirement; a mask will be provided if they do not have one.
Masks are required of all guests over the age of 2 years old. This requirement appears on the admissions page of our website, in the text on the ticket-purchase portal, on the receipt email that advance ticketholders receive; and on signage at the door and admission desk.
A guest who arrives without a face covering will be provided with one. If the guest declines to wear a mask they will be refused admission; their ticket price will be refunded.
Ticketing booths and payment systems
We offer and encourage the purchase of tickets online. We also sell tickets at the admissions desk upon arrival.
Any guest who is unable to visit the museum due to COVID symptoms can choose to reschedule their visit or to receive a refund.
We have a Plexiglass barrier between the staff member at the admissions desk and the guests. Floor marking clearly indicates social distance for guests in queue or while purchasing tickets. We accept credit cards—the swiping mechanism is on the guest-side of the barrier, so that staff does not have to touch the card, for both visitor and staff safety. Unfortunately, the ticketing software we work with is not currently compatible with contactless hardware.
We also accept cash; the staff member at the admissions desk will have nitrile gloves provided to use while on duty, specifically for working with cash.
Hand sanitizer is available at the entrance to the museum, on the guests’ side of the admissions desk barrier, in the gift shop, and on the staff side of the admissions desk.
The admissions area will be cleaned and disinfected as needed, but no less than twice a day.
Personnel safety precautions
Prior to reopening, staff will receive a copy of the Health and Safety Plan, which they will review and sign.
Social distancing, masks, hand-washing or hand sanitizer use, and staggered use of kitchen are required. Signage will be posted to remind staff of these requirements.
Prior to reopening, staff will receive training on COVID-19 and the Museum’s protocols, and each staff member will complete the C19 Personnel Screening Form.
Thereafter, each staff member must complete an online Daily Health Assessment Form before coming to work. The Worksite Safety Officer will review these forms daily.
Signage will remind staff of one-at-a-time use, and to wipe down shared equipment such as printers with disinfecting wipes.
In the kitchen, all flatware and service items are off-limits. Staff should bring (and take home) their own, or use disposable cups, plates, and flatware as needed.
In the office all workstations are at least 6ft apart.
Sanitizing wipes and other disinfecting materials will be available in the office to clean printers; staff is required to clean their own workstations at least twice a day.
Use of the kitchen is limited to one person at a time. Where possible, there should be no more than one person in the program storage room on the first floor, and in the collection storage room.
The museum’s HVAC utilizes (4) split AC systems (Heat Pumps & Fan Coils); each supplying 1,600 CFM of air and with 300 CFM of outside air (18.75%), as well as MERV 8 filtration in all air handling units in the building. The four restrooms vent directly to the outside.
Additionally, the collection storage room has its own climate-controlled system which maintains the temperature and humidity at a level to preserve the collection items stored there.
Because of our small size and relatively modest means, we are not currently planning upgrades to our HVAC system. The system receives quarterly maintenance, and will be serviced immediately prior to opening to the public.
Food and beverage concessions
The ABM does not offer food or beverages.
Our small retail area has been reconfigured to promote one-direction movement. Floor signage will delineate 6-foot social distancing “zones” for use while examining merchandise in the store. Two separate chairs are available, but the couch will be removed for the duration of the Pandemic. The chairs will be regularly disinfected.
No trying on of apparel is permitted.
Hand sanitizer will be available, and guests will be requested to use it prior to handling any merchandise.
Social distancing in elevators
ABM does not have an elevator.
Monitoring and limiting patrons to ensure physical distancing between members of different households
Staff will monitor congestion on the exhibit floor and remind guests not to congregate around any particular exhibit.
We are putting signage on the floor to promote 6-foot social distancing “zones.”
Signs will be posted every 10 feet reminding patrons to preserve the 6-foot distance.
In the gallery, capacity will be limited to 3 individuals or two household groups, monitored by the staff member at the admissions desk.
Paths of travel through the establishment and wayfinding signage
On the exhibit floor, our tour has a linear, numbered route which gives guests a natural one-way path. Additional signage and arrows on the floor will promote one-way travel, leading guests naturally to the exit door.
In the gallery visitors will be restricted to 3 individuals at a time (or 2 household groups); markings on the floor will indicate physical distancing placement.
The museum store will be marked to encourage one-way flow to look at all merchandise.
Our one stairway leads to the office. Staff will be required to follow social distancing and a one- at-a-time protocol.
Plans for preventing patrons from gathering in a space
The ABM does not have an auditorium.
Staff will monitor for congestion, and remind people to keep moving. Signage will encourage movement.
Sanitation for Restrooms
The ABM has four individual restrooms (two wheelchair accessible) with ventilation through the roof.
Staff will inspect each restroom four times a day (9:00; 12:00; 2:00; 4:00) and will clean and restock based on museum attendance (ie., if we have no guests that day, restrooms will be cleaned at 9am and 4pm only)
Areas of concern:
• Restock soap and paper towers
• Empty trash cans as needed
• Clean/disinfect sinks. faucets and knobs, toilet handle, paper towel dispenser, soap dispenser, light switch. Cleaning to be done with janitorial cleaner. Disinfection will be done with bleach solution (5 tbs. per gallon of water, per CDC guidelines) sprayed on and allowed to sit for 60 seconds before being wiped away with paper towels. Staff will wear masks and gloves and aprons when cleaning.
Tours and audio self-tour equipment
Docent-led tours are currently suspended. The ABM self-guided tours work two ways:
- Audio tours are accessed via the guest’s own smart phone and earphones; guests will be reminded when purchasing tickets that they will need these to access the tour. If a guest does not have earphones the ABM will provide a pair of disposable earphones for their use. If the guest does not have a smart phone the ABM will lend them a tablet and disposable earphones. After use the earphones will be thrown away; the tablet will be disinfected using sprayed-on bleach solution.
- We also offer a self-guided tour on paper, which the guest may take home or throw away after use.
Sanitation for high-touch surfaces
In most cases our high-touch surfaces will require disinfection (using bleach solution or disinfecting wipes) rather than cleaning.
High touch surfaces include:
Clementina Street doors and door handles
Ramp and stair railings
Door handles to restrooms, kitchen, private areas Stair railings to administration area.
Kitchen: microwave, refrigerator, counters, sink handles and faucet
Disinfection will be done as needed depending on museum traffic, but no less than twice a day.
Currently ABM has no interactive exhibits.
Guests are not permitted to touch anything on the exhibit floor. There are multiple signs on the exhibit floor, and exhibits are roped off to keep guests away. Staff will monitor to ensure compliance.
The ABM requires three staff members on site in order to operate safely: one staff member at the admission desk during open hours, and two who—in addition to doing other work—can be available to deal with deliveries, and to make sure that (if one staff member must leave for some reason) no one is left alone.
Depending on visitation flow, we can stagger arrival and departure times around office hours to reduce the number of staff on site.
The office is set up so that up to five people can be working there with 6+ feet between them. There is one stairway leading to the office, and a strict policy of first-come-first-up (or down) will be followed: signs will be posted to remind staff.
Disinfectant wipes will be placed by both printers, and signs posted to remind staff to wipe them down after each use.
Staff will have disinfectant wipes at their desks, and will be reminded to wipe down their desks, computers, and phones at least upon arrival and before departure for the day.
ABM has a small kitchen for the use of staff. All dishes and flatware will be stored; staff should bring their own materials and take them home at the end of the day. The microwave, refrigerator, and counters will be cleaned and wiped with disinfectant wipes after each use by a staff member. No more than one person will be permitted in the kitchen at a time.
ABM Exhibit Floor